Last updated: 25 June 2026

DESTO / Desto Wheels respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us, make an enquiry or place an order through our website.

1. Who we are

This website is operated by DESTO / Desto Wheels.

Address: 246 Ecclesville Road, Fintona, Co. Tyrone, BT78 2PE
Phone: +44 7874 745106
Email: [INSERT EMAIL ADDRESS]
Website: destowheels.com

For the purposes of data protection law, DESTO / Desto Wheels is the data controller for the personal information collected through this website.

2. Information we collect

We may collect the following information:

• Your name
• Email address
• Phone number
• Message or enquiry details
• Billing and delivery details when placing an order
• Product, order and transaction details
• Website usage information, such as pages visited and browsing behaviour
• Technical information, such as IP address, browser type, device type and cookie preferences

We collect this information when you fill in a contact form, contact us directly, browse our website, place items in your basket, make a purchase or interact with our cookie consent banner.

3. How we use your information

We use your personal information to:

• Respond to enquiries
• Provide product advice and fitment support
• Process and manage orders
• Arrange delivery or collection where applicable
• Contact you about an existing order or enquiry
• Improve our website and customer experience
• Keep our website secure and working correctly
• Manage cookie preferences and website analytics
• Meet legal, tax and accounting obligations

4. Our lawful basis for using your information

We only use your personal information where we have a lawful reason to do so. This may include:

• Contract: to process an order or provide products you have requested.
• Legitimate interests: to respond to enquiries, manage customer relationships, improve our website and protect our business.
• Legal obligation: to keep records required for tax, accounting or legal purposes.
• Consent: where you choose to accept non-essential cookies or opt in to marketing communications.

5. Contact forms and enquiries

When you contact us through the website, we collect the details you provide, such as your name, email address, phone number and message. We use this information to respond to your enquiry and provide the information or support requested.

6. Orders and payments

When you place an order through our website, we may collect the information needed to process your purchase, including your contact details, billing information, delivery information and order details.

Payment information may be processed securely by third-party payment providers. We do not store full payment card details on our website.

7. Cookies and analytics

Our website uses cookies and similar technologies to make the site work properly, remember preferences, understand how visitors use the website and, where enabled, support marketing activity.

Non-essential cookies are only used where you have provided consent through the cookie banner. You can change or withdraw your cookie preferences at any time by using the cookie settings available on the website.

More information is available in our Cookie Policy.

8. Sharing your information

We may share your information with trusted third parties where necessary, including:

• Website hosting providers
• Payment processors
• Delivery or courier providers
• Email and communication providers
• Analytics and cookie consent providers
• Professional advisers, such as accountants or legal advisers
• Law enforcement, regulators or authorities where required by law

We only share the information needed for the relevant purpose.

9. How long we keep your information

We keep personal information only for as long as necessary.

Typical retention periods may include:

• Enquiry information: up to 24 months after the last contact
• Order and transaction records: up to 6 years for tax and accounting purposes
• Cookie consent records: for the period required to manage and evidence your preferences
• Marketing information: until you unsubscribe or withdraw consent

We may keep information for longer where required by law or where needed to resolve disputes.

10. How we protect your information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. This includes using secure website technology, access controls and trusted service providers.

No website or online transmission is completely secure, but we work to keep your information protected.

11. Your rights

Under data protection law, you may have the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Ask us to restrict how we use your information
• Object to certain types of processing
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format
• Complain to the Information Commissioner’s Office

To exercise your rights, contact us at:

Email: [INSERT EMAIL ADDRESS]
Phone: +44 7874 745106

You can also contact the Information Commissioner’s Office at ico.org.uk.

12. Marketing

We will only send marketing communications where we have a lawful basis to do so. You can unsubscribe or object to marketing at any time by contacting us.

13. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of external websites. You should review their privacy policies before providing personal information.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.